NEW DELHI: While websites dealing in belongings have made attempts to find an appropriate domestic handyman, however, the flood of calls from property sellers can crush customers and at times discourage them from sharing their cellular numbers.
Magicbricks, a leading assets site, has added the ‘chat’ function to make the system less intrusive.
Magicbricks’ integration of ‘Chat’ for Android and iOS customers is in line with the dedication to shielding the privacy of home customers, who might hesitate to share their cell number at any stage during the home-buying journey.
Commenting at the launch of ‘Chat Feature,’ Mr. Sudhir Pai, CEO, Magicbricks, said, “As a customer-driven and customer-obsessed logo, Magicbricks has always listened to and addressed worries voiced by our customers. Sharing cellular numbers with advertisers has always been a deterrent for domestic customers at some stage in the home-buying journey. Buyers have been concerned with junk mail calls, with unsolicited calls & with calls from pesky dealers. The new Chat feature addresses all such issues.
As a progressive commercial enterprise, we anticipate more tasks for us to reduce consumer tension and make domestic buying and renting an extra pleasing pastime.”
The ‘Chat’ characteristic could be to be had as a name to action on the SRP (search result web page) and the property element web page. The characteristic enables customers to ‘chat’ with dealers and ask for greater details of the belongings without revealing their cell phone numbers. This has to consequently enable customers to, with a bit of luck, hook up with even greater sellers without worry of being spammed.
The chat feature has been constructed on a robust underlying platform and permits consumers and sellers to additionally percentage pictures with each other, except text. As chat records are preserved, beyond verbal exchanges, statistics may be preserved, and the thread may be picked up.
Chat, by way of its very nature, is likewise asynchronous, permitting more convenience in the verbal exchange. A function to permit buyers to talk with select marketplace experts is likewise available and can be rolled out gradually.
Within every week of launch, over 00 Agents and over 100K unique customers have switched to the chat function. Given its sturdy latent need, this rapid adoption has been unsurprising. The chat function release comes at the heels of “one-of-a-kind listings which were released in January this year.
