American Family publicizes partnership to provide clever-home safety


American Family Insurance has announced a partnership with UK start-up Neos to help US customers proactively shield their houses using smart-home generation. The partnership is the first of its type for a US insurer, in keeping with American Family.
“This fee-introduced approach aligns with American Family’s robust purchaser consciousness on proactively defensive customers,” said Andy Kearns, country product director for American Family. “It’s one element to be there for customers to offer fee after an unexpected occasion, however it’s every other to assist prevent a prime incident – which advantages us each.”
Neos released its clever-home coverage products and services in the UK in 2016 and the begin-up has considering that expanded via partnerships with carriers within the UK and the Netherlands, which includes international multiline insurer Aviva, a majority owner of Neos.


“As the insurance industry is transitioning in the direction of an engaged customer method globally, our UK release helped us quality-track the products and offerings that American Family will provide its clients inside the US,” said Matt Poll, co-founder and CEO of Neos. “Technology is the cornerstone in transitioning conventional coverage groups from a strictly payout technique to a prevention-led proposition. By supporting customers prevent domestic screw ups happening in the first vicinity, this new method strategically shifts the industry from a reactive to a proactive enterprise model, and in turn minimizes claims. We’re pleased to assist deliver that providing to US customers.”